1. Introduction
This section outlines the billing cycle and cancellation policy for participants in the GOAL.MD medical weight loss program. GOAL.MD is dedicated to providing a service that is both transparent and accommodating to the needs of our patients, ensuring a seamless integration of our billing processes with your treatment schedule.
2. Billing Cycle
2.1 Initial Billing: Upon enrollment in the GOAL.MD medical weight loss program, the participant will incur an initial billing charge on the date of sign-up.
2.2 Initial Rebilling: Twenty-one (21) days following the initial payment, the participant will be rebilled. This schedule is strategically designed to allow for the timely ordering and delivery of the next month’s medication supply, ensuring it arrives approximately one week before the depletion of the current supply.
2.3 Regular Billing Cycle: Subsequent to the initial rebilling, participants will enter a standard billing cycle with rebills occurring every twenty-eight (28) days. This regular cycle is intended to provide a continuous supply of medication, factoring in potential delays, to coincide with the final dose of the current supply.
3. Cancellation Policy
3.1 Notice Requirement: GOAL.MD requires a fourteen (14) day notice for any cancellation requests to adequately manage subscription and medication delivery.
3.2 Cancellation Process: Participants wishing to cancel their subscription must complete the cancellation form available at the bottom footer of the GOAL.MD website: https://www.goal.md/cancellation-form/.
4. Example of Billing Timing
For illustrative purposes, should a participant enroll and make the initial payment on July 1, the first rebilling date will be scheduled for July 22. Future billings will occur every twenty-eight (28) days thereafter (e.g., the next billing date would be August 19), ensuring timely delivery of medication supplies.
5. Conclusion
GOAL.MD aims to facilitate your treatment with minimal disruption, ensuring that your focus can remain on your health and weight loss objectives. Should there be any inquiries or need for clarification regarding our billing cycles or cancellation policy, we encourage participants to contact us directly.
This policy is subject to change at the discretion of GOAL.MD, and participants will be notified of any amendments in accordance with our Terms and Conditions.
